Writing of the week
The vast majority of you here will be familiar with the Rosetta Stone, that key artefact for understanding hieroglyphs, as the priestly decree is inscribed three times in hieroglyphic, demotic and ancient Greek, this last one being key to the understanding of the rest.
But how can we use the Rosetta Stone to our advantage, how can it serve as a communication strategy?
When we want to explain something, and this happens a lot when design talks to business people or stakeholders, we have to take the design terminology to something more mundane, more understandable, but how can we do it?
As with the Rosetta Stone, we need to take technical explanations into a receiver-based understanding framework (like from hieroglyphic to Greek), so we will use different “keys" to bridge the topic so that it can be understood.
We will use these “keys" during our discourse constantly to always guide the receiver; an example would be to talk about the complexity of a solution by refactoring a flow, translating this into a metaphor, an analogy or a simile, saying that it is like removing the popcorn ceiling from a house, it looks easy, but it is costly and time consuming.
Here the key of this example would be "complex=popcorn ceiling"; so if the conversation progresses, we can comment: "There are certain parts of the code that cannot be touched because of the different dependencies of technology and teams, like I said before it is like removing the popcorn ceiling".
Now writing about this makes me want to explain the differences between metaphors, analogies and similes, but that will be in the next issue ;)
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Articles & Ideas
Unsure where to start? Use this collection of links to articles, videos, and a free report for advice to grow in your user experience career. Mayya Azarova
Designers need to invest just as much time in getting to know their teammates and cross-functional peers as they do getting to know their customers. Tanner Christensen
Portfolio questions are one of the most common students ask me “Hey Leon, where do I start, what do I put on it, who will be looking at it? Leon Zhang
The reality is that a design system is a multi-faceted layer cake, and also operates as part of other layered systems within an organization. Brad Frost
One book I’ve come back to a few times the past few years is Cal Newport’s “Deep Work.” For those of you not familiar with the term, “deep work” is focused work without distractions. David Gasca
Harmful patterns of thought, become harmful patterns in UI, become harmful patterns of behaviour John Voss
This summer, ORIGAMI surveyed over 200 companies in North America and Europe to understand their intranet usage. We found that only 1 in 5 intranets are used by about 90% of all employees daily; most intranets are used by less than 40%. Yaroslav Pentsarskyy
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